WET N WILD Mega Glo Contouring Palette - Caramel Toffee

NZ SHIPPING

• New Zealand orders are sent overnight with COURIERPOST

• We are delighted to offer FREE shipping NZ-wide on all orders OVER NZD $40

• For orders BELOW NZD $40, the postage for Non-Rural areas is NZD $4.50 only. We also deliver to Rural addresses for an additional NZD $3.40

• Orders placed before 1:00 PM on a business day will be shipped out on the same day (except public holidays and weekends)

• All NZ Non-Rural parcels are sent for OVERNIGHT delivery

• NZ Rural parcels may take longer to deliver

• We cannot guarantee OVERNIGHT delivery as in some cases there may be delays with the courier and it may take longer to deliver to rural area

• We deliver to P.O. Boxes at no additional charge

• You will receive an email from us with a tracking number as soon as your order is shipped.

• To make sure that you will receive your packages safely, we have added the SIGNATURE on delivery option for FREE

• If the parcel is returned to us for any reason, we will charge a fee to send it again

AUSTRALIA SHIPPING

• We are delighted to offer nationwide delivery to Australia. Australia shipping includes PO boxes and rural addresses

• We strongly recommend using the Tracked option for NZD $17.00. The indicative transit time for Tracked orders is 5-10 working days

• Untracked Australian orders are available (NZD $8.00) and generally take up to 12 working days to arrive. Please note that we are not able to replace missing parcels for all Untracked orders

• We are unable to send Nail Polish and Fragrance to Australia

• If the parcel is returned to us for any reason, we will charge a fee to send it again

PRE-ORDERS (on selected products only)

We are happy to offer some selected products on a PRE-ORDER basis

• Please note that we do one shipment per order

• To take advantage of the overnight delivery of all the items that are currently in stock, we recommend you to place your pre-orders separately and not mix them with items that are in stock

We are here to help and make sure that you are happy with your purchase. Please do not hesitate to contact us with any questions or problems that may arise.

• Please contact us within 7 days of receiving the order, stating your order number and identifying the defect

• Within 7 days, we are able to provide you with an exchange for faulty, broken or incorrect items. If 7 days have gone by since your purchase, we cannot offer you a refund or an exchange

• Please choose your products and shades carefully. We cannot offer refunds or exchanges on purchases due to "Change of Mind" and on items on "discount / Sale"

• We are unable to cancel orders once they are paid as we cannot guarantee to catch them in time. Our team processes all orders for overnight delivery (except rural deliveries and orders placed on weekends & public holidays). Please review your items before completing your order

• For safety and hygiene reasons, we are unable to offer refunds or returns on any products, unless the product is defective or damaged

• The items must be returned to La Femme Beauty Limited unused, unopened, unmarked, and in the same condition that you received them

• If you have received an incorrect or a defective item, please do not open the product or use it. We cannot process returns on used items. Please keep all the original packaging, including the Product and Parcel packaging. Unfortunately, we can not guarantee a refund of the cost of posting your items back to us but may offer this at our discretion

• Items purchased as part of a set must be returned as a whole set

• Authority To Leave: We take no responsibility for any loss or damage to the parcel if you provide an authority to leave your parcel and request to have no signature on delivery. Please note that requesting this option is at your own risk

• Please note that we take every measure to ensure an accurate representation of the product's colour, though we cannot compensate for the viewer's monitor or colour settings. Actual product colour may vary